Oracle CX 9 April, 2025

4i Transforms Utility Operations and Customer Experience in the West Indies

A leading electricity utility provider in the West Indies was facing critical challenges in delivering seamless customer service and maintaining operational efficiency. With outdated systems and manual processes limiting agility, the organization partnered with 4i to revamp its Oracle Customer Care & Billing (CC&B) ecosystem and elevate its digital capabilities.

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Oracle CX 9 April, 2025

4i Modernizes Utility Billing System for a Leading Electric Power Company in Taiwan

A prominent electric power company, serving millions of consumers across Taiwan, was grappling with operational inefficiencies due to an outdated Oracle Utilities Customer Care & Billing (CC&B) Version 1.7 system. To meet growing business demands and enhance customer service, the organization partnered with 4i, a trusted Oracle-certified implementation partner, for a strategic upgrade and transformation initiative.

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Oracle CX 23 August, 2018

Better Customer Engagement

Multinational real estate developer in Dubai used Oracle Customer Experience Solutions for Modern Marketing and Social Engagement

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