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The managed service model makes 4i shoulder the responsibilities of managing your IT infrastructure, making sure that your time is allocated on core business processes.

With a proven track record in managing IT infrastructure to small and large firms –

4i extends support to Oracle application Customers throughout the world.

At 4i, our managed service model covers support for functional and technical requirements, periodic assessments and fine-tuning of applications, minor and major system enhancements, application monitoring, periodic performance reports and development services through an offshore/onsite service delivery model, providing 24x7 coverage. We also provide systems that carry out automated tracking and repair of glitches through our internal issue tracking system.

With firms reporting almost a 60% saving on IT, 4i with its experienced team of IT professionals helps to significantly reduce recurring cost on maintenance. Our delivery standards are accredited to ISO 9001: 2015 delivery process with our support module following the ITIL Framework.

An independent survey shows that more than 70% of IT budgets are spent on Operations and Maintenance.

Services

  • 24×7 Support Services
  • Database Support
  • Flexible Support models – Onsite , Offshore, Onsite x Offshore
  • Dedicated Offshore Delivery Center
Customer Success Stories
  • Diversified enterprise offering

    Diversified enterprise offering world class products and services chooses 4i for their Digital transformation project to manage 36+ entities


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  • Transforming Business Management.

    A reputed company involved in manufacturing & trading of electrical products in Oman selects Oracle Cloud Solutions to streamline their business process


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