The managed service model makes 4i shoulder the responsibilities of managing your IT infrastructure, making sure that your time is allocated on core business processes.

With a proven track record in managing IT infrastructure to small and large firms –

4i extends support to Oracle application Customers throughout the world.

At 4i, our managed service model covers support for functional and technical requirements, periodic assessments and fine-tuning of applications, minor and major system enhancements, application monitoring, periodic performance reports and development services through an offshore/onsite service delivery model, providing 24x7 coverage. We also provide systems that carry out automated tracking and repair of glitches through our internal issue tracking system.

With firms reporting almost a 60% saving on IT, 4i with its experienced team of IT professionals helps to significantly reduce recurring cost on maintenance. Our delivery standards are accredited to ISO 9001: 2015 delivery process with our support module following the ITIL Framework.

An independent survey shows that more than 70% of IT budgets are spent on Operations and Maintenance.

Services

  • 24×7 Support Services
  • Database Support
  • Flexible Support models – Onsite , Offshore, Onsite x Offshore
  • Dedicated Offshore Delivery Center
Customer Success Stories
  • A major Bank in Middle East Leverages Oracle Learning

    A Preeminent Financial service provider in Middle East, having assets worth USD 15 billion, has the largest network in the country exceeding 130 branches, 386 ATMs implemented Oracle Fusion Learning Management System for conducting modern training for their 1400+ employees.


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  • India-based Educational Institution in Doha

    Distinguished India-based Educational Institution operating in Doha with around 5000+ students and 300+ employees successfully implemented Oracle ERP Fusion cloud and integrated Student Management System.


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  • Major public utility company in Qatar

    A Major power generation & water desalination public utility company with 300+ oracle users managing assets worth QAR 15.6 Billion successfully upgraded Oracle EBS along with discoverer reports migration to APEX.


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  • Oracle Performance Management

    A Global power development and investment company in GCC managing assets worth of USD 1.6 billion successfully implemented Oracle Performance Management System with enhanced benefits


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  • Nigeria's leading indigenous

    Nigeria's leading indigenous, integrated energy company with enterprise value of $742 million; successfully went live on Oracle Fusion Cloud ERP migrating from On-Premise Oracle E-Business Suite system


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  • Diversified enterprise offering

    Diversified enterprise offering world class products and services chooses 4i for their Digital transformation project to manage 36+ entities


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  • Transforming Business Management.

    A reputed company involved in manufacturing & trading of electrical products in Oman selects Oracle Cloud Solutions to streamline their business process


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