Oracle’s vision is to embed Artificial intelligence and Machine Learning seamlessly into the regular day to day activities in an enterprise, which has taken a huge leap forward with the advent of Oracle Chatbots or Intelligent bots.
Providing customer satisfaction amidst an environment of massive scalability is the ideal scenario for any company to look forward to. Yet, failure to respond to customer queries can cause irreversible damage to a company’s image. With messaging apps becoming the most popular mode for customers to contact and purchase from an organization, Oracle’s Chat Bots is the ideal Data-driven and predictive intelligent conversationalist that can answer all customer queries instantly. Powered by AI and Machine Learning, Chatbots provides users with engaging and personalized user experiences that make natural conversations between an organization and customers possible at all times. Chatbots can be deployed on Websites, Messaging apps, Voice assistance and other digital platforms.
At 4i, we easily streamline all your back-end processes to Oracle’s Chatbot platform to change the way your business connects with customers.
According to Juniper research, Chatbots will be responsible for cost savings of over $8 billion annually by 2022, up from $20 million in 2017.
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