Oracle’s Utilities Customer Care and Billing (CC&B)applications is a fully integrated billing and customer care service application that is tailor made for utility service providers like electricity, water or gas to provide end-to end fully automated solutions that would help to improve customer service, enhance financial performance, capable of adapting to a scalable customer base and can meet the demands of a changing industry.
Handle every aspect of a customer’s life-cycle right from billing, connection, meter reading, payment processing and more along with a comprehensive set of features that allow customers to easily connect with an utility provider to have a transparent record of all financials and service records.
Get your business connected to the best-in class and flexible Oracle’s Utilities Customer Care and Billing (CC&B) applications with 4i.
Artificial intelligence is likely to transform many industries in the next decade, including payments.
13 years of Oracle expertise
Experience across industries
Presence across 10 countries
Centralized Modern Supplier Collaboration using Oracle Fusion Sourcing Cloud System for a Public Sector Organization in Oman consisting of 10 entities
The ten group companies are engaged in delivering safe, reliable, sustainable electricity and water services across the Sultanate of Oman. They are also involved in procurement, generation, transmission, supply, and distribution of electricity.
Africa’s largest energy solution provider successfully migrated their existing EBS Database to Oracle Cloud Infrastructure
Africa’s largest indigenous energy solutions provider operating in the upstream sectors successfully implemented Oracle Fusion Application and migrated their existing Oracle EBS Database & applications to Oracle Cloud Infrastructure.
A leading diversified construction company in UAE
Leading contractor Operating in UAE with around 15 Entities and 4000+ employees successfully implemented Oracle Fusion HCM, Financials, SCM, Projects, and CX to upgrade its business with Cloud Platform.
A major Bank in Middle East Leverages Oracle Learning
A Preeminent Financial service provider in Middle East, having assets worth USD 15 billion, has the largest network in the country exceeding 130 branches, 386 ATMs implemented Oracle Fusion Learning Management System for conducting modern training for their 1400+ employees.
India-based Educational Institution in Doha
Distinguished India-based Educational Institution operating in Doha with around 5000+ students and 300+ employees successfully implemented Oracle ERP Fusion cloud and integrated Student Management System.
Major public utility company in Qatar
A Major power generation & water desalination public utility company with 300+ oracle users managing assets worth QAR 15.6 Billion successfully upgraded Oracle EBS along with discoverer reports migration to APEX.
Oracle Performance Management
A Global power development and investment company in GCC managing assets worth of USD 1.6 billion successfully implemented Oracle Performance Management System with enhanced benefits
Nigeria's leading indigenous
Nigeria's leading indigenous, integrated energy company with enterprise value of $742 million; successfully went live on Oracle Fusion Cloud ERP migrating from On-Premise Oracle E-Business Suite system